Effective Date: June 1, 2025
This Privacy Policy explains how Feel the SPACE LLC ("we," "us," or "our"), collects, uses, and shares information about you when you access or use our website, www.feelthe.space (the "Website"). We value your privacy and are committed to handling your information responsibly and transparently. By accessing or using our Website, you consent to the practices described in this Privacy Policy.
Information We Collect
1.1. We may collect information that you choose to share with us, such as:
a) Your name, email address, phone number, and mailing address
b) Your stage name, band name, or professional alias
d) Your discography, performance history, and upcoming events
e) Links to your social media profiles and music streaming platforms
1.2. Usage and Device Information: We may automatically gather certain details about how you use the Website, such as
a) Your IP address, browser type, operating system, and device information
b) The referring web page, pages visited, and the dates/times of your visits
c) Your search queries and interaction with Website features
d) User-generated content you submit
1.3. Cookies and Similar Technologies: We may use cookies, and similar tools to enhance your experience on the Website. These tools help us:
a) Remember your preferences and settings
b) Understand how you interact with our Website
c) Analyze Website performance and usage patterns
1.4 Payment Information: If you make a purchase through our Website, we collect payment card information, billing address, and other details necessary to process the transaction. Please note that we do not store payment card numbers. This information is processed by our secure payment service providers.
How We Share Your Information
We may share your information with the following third parties:
3.1 Service Providers: We engage third-party service providers to perform various functions on our behalf, such as:
a) Payment processing
b) Data analytics and business intelligence
c) Customer support and communication services
d) Hosting and cloud storage
e) Marketing and advertising services
These service providers are contractually obligated to protect the confidentiality and security of your information and may only use it for the specific purposes for which we disclose it to them.
3.2 Event Organizers: We may share your information with the organizers of the live entertainment events you purchase tickets for, to the extent necessary to facilitate your attendance and experience at the event. This may include your name, contact information, and any specific requirements or preferences you've indicated.
3.3 Business Partners: We may share aggregated or de-identified information with our business partners for research, analytics, or marketing purposes. This information does not directly identify you.
3.4 Legal Compliance and Protection: We may disclose your information if we believe it is necessary to:
a) Comply with applicable laws, regulations, or legal processes
b) Respond to lawful requests from public authorities, including national security or law enforcement agencies
c) Protect our rights, property, or safety, or that of our users or others
d) Detect, prevent, or address fraud, security, or technical issues
3.5 Business Transactions: In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your information may be transferred to the successor entity or new owner. We will require the new entity to honor this Privacy Policy with respect to your personal information.
Personal Information
4.1 "Personal Information" is any information that can identify you, like your name, email, or phone number.
4.2 How We Handle Your Personal Information
We take the following steps upon receipt of any of your data:
a) Use your data only for clear and lawful reasons
b) Collect only what we need and keep it accurate
c) Store your data securely and only for as long as necessary
d) Protect your data with strong security measures
4.3 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
a) The length of time we have an ongoing relationship with you
b) Whether there is a legal obligation to which we are subject
c) Whether retention is advisable in light of our legal position (e.g., in connection with statutes of limitations, litigation, or regulatory investigations)
4.4 When we no longer need to use your personal information, we will take steps to securely delete or anonymize it.
4.5 Suspected Security Incident: If we suspect the occurrence of a security incident involving your data, we will notify you without undue delay, explain how you may be affected and share what we are doing to address the issue and who you can contact for assistance.
User Rights and Choices
You have the following rights and choices regarding your personal information:
5.1 Access and Correction: You can correct your personal information by contacting us directly. We will respond to your request within a reasonable timeframe.
5.2 Deletion: You can request the deletion of your personal information by contacting us. We will comply with your request unless we have a legal obligation to retain certain information or it is necessary for legitimate business purposes.
5.3 Data Requests: You can request a copy of your personal information. To exercise this right, please contact us using the information provided in Section 8 of this Privacy Policy.
5.4 Withdraw Consent: If we are processing your personal information based on your consent, you can withdraw that consent at any time by contacting us or by using the specific opt-out method provided (e.g., unsubscribe link in emails).
5.5 Cookies and Similar Technologies: You can manage your preferences for cookies and similar technologies through your browser settings. Please note that disabling certain cookies may impact the functionality of our Website.
Third-party Links and Services
Our Website may contain links to third-party websites, applications, or services that are not operated by us. These providers are required to protect your information and use it only for the services they provide to us. This website and its operators shall not be responsible or liable, directly or indirectly, for the privacy practices or security measures implemented by third-party websites. We encourage you to review the privacy policy, and any other applicable policies of any third-party website linked or referenced on this Website for comprehensive information regarding such third-party's practices, procedures, and policies.
Changes to this Privacy Policy
7.1 We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and mobile application.
7.2 If we make significant changes that materially affect your rights or how we use your personal information, we will provide you with prominent notice, such as by email to the address associated with your account or by posting a notice on our website and mobile application.
7.3 We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices. Your continued use of our Website after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Feel the SPACE LLC
Email: love@feelthe.space
Governing Law and Dispute Resolution
This Privacy Policy is governed by the laws of the State of New York. Any disputes will be resolved through binding arbitration, and both parties waive the right to a jury trial.
Severability
If any part of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions will remain in effect.
Mobile Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Entire Agreement
This Privacy Policy, along with our Terms of Use, represents the entire agreement between you and Feel the SPACE regarding your use of the Website.
By using our Website, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.